The Delta Property Form is a document designed for travelers who have experienced a loss of luggage while flying with Delta Air Lines. This form facilitates the reporting of missing baggage and helps initiate the claims process for recovery. If you find yourself in this unfortunate situation, you can fill out the form by clicking the button below.
The Delta Property form serves as a crucial document for passengers who experience the unfortunate loss of their luggage while traveling with Delta Air Lines. It is designed to facilitate the process of filing a property loss claim, ensuring that travelers can efficiently report their missing bags and seek compensation for their belongings. The form requires essential information, including the passenger's contact details, flight information, and a thorough description of the lost luggage and its contents. Travelers must provide supporting documentation, such as ticket receipts and proof of ownership for valuable items, to substantiate their claims. Notably, Delta emphasizes the importance of submitting the form only after a five-day waiting period, which allows for initial recovery efforts. Additionally, the form outlines the airline's liability limitations and the timeframe within which claims must be submitted. By detailing these requirements, Delta aims to streamline the claims process while ensuring that passengers understand their rights and responsibilities in the event of luggage loss.
Property Loss Claim Form
5-1078 Rev 12.09
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss. - Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Name Mr Mrs Miss/Ms
Home Phone
(
)
Business Phone
Area Code
Home Address
Employed By
City
State
Business Address (City, State, Zip, Country)
Zip /Postal Code
Country
Your Email Address
Claim Check Number(s)
Baggage File Reference number (ex. ABCDL12345)
Are You a SkyMiles Member? SkyMiles #
SkyMiles Status
Passenger Ticket Number(s)
Yes No
YOUR COMPLETE ITINERARY
From
To
Airline
Flight Number
Date
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter
Departure Gate
Other
_____________________________________
Was the bag checked under another name? Yes
No
If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ?
Yes
If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines?
If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
If no, did you file a claim then?
With Whom? _________________________
Was excess valuation purchased at time of check-in?
If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in?
1
DESCRIPTION OF LUGGAGE
Type
Brand
Color
Material
Pockets Zipper Wheels Straps
Combo Lock Purchase
Original
Yes No Yes No Yes No Yes No
Cost
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child
Age of Child:______________
Qty
Article
Size
Label Or Brand
Gender*
Store & City
Original Cost
Other Currency
Purchased
USD
Type Amount
Shirt
Blue
L
Cotton
ABC
M
ACME/Chicago
3/1/1995
30
00
If additional space is needed, please attach separate paper with same data as above.
Total Value of Bag & Contents
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails, any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
Completing the Delta Property form is an important step in addressing your luggage loss. After filling out the form, you will need to submit it along with the required supporting documents to Delta Air Lines. This process is crucial to ensure that your claim is processed efficiently and effectively.
If your luggage is missing, first check with the airport where you filed the claim. You will likely receive your luggage within 24 hours. If you do not receive it after 5 days, fill out the Delta Property form and submit it along with all required documents. Send the completed form to Delta Air Lines Customer Care Baggage at the address provided on the form.
To successfully process your claim, you need to include the following documents:
Make sure to keep copies of all documents for your records.
You must submit the Delta Property form within 21 days from the date of loss. If the form is not received or postmarked within this time frame, Delta Air Lines reserves the right to deny liability. It’s important to act quickly to ensure your claim is processed.
After you submit your claim, Delta Air Lines will work to locate your property. If your luggage is found, you will be contacted promptly. If it is not located, please allow 6-8 weeks for processing your claim. Remember, Delta is not liable for certain items, such as money, jewelry, and electronics, so be aware of what can be claimed.
Inaccurate Personal Information: Failing to provide correct personal details, such as name, address, and contact numbers, can delay the processing of your claim. Ensure all information is accurate and up-to-date.
Missing Required Documentation: Not including essential documents like passenger ticket receipts or claim checks can result in a denied claim. Double-check that all required paperwork is attached before submission.
Late Submission: Submitting the form after the 21-day deadline from the date of loss may lead to denial of liability. It is crucial to mail the completed form promptly.
Incomplete Itinerary Details: Omitting flight details, such as the airline, flight number, or date, can hinder the claims process. Provide a complete itinerary for each leg of your journey.
Failure to Describe Contents Accurately: Providing vague or incomplete descriptions of the lost items may complicate the claims process. List all items clearly, including their value and purchase details.
Not Following Instructions: Ignoring specific instructions, such as waiting five days before filing a claim, can lead to unnecessary complications. Adhere to all guidelines outlined in the form.
The Delta Property form is essential for filing a claim regarding lost luggage with Delta Air Lines. However, several other documents accompany this form to support the claim and ensure a smooth processing experience. Below is a list of these documents, each explained briefly to clarify their importance in the claims process.
In conclusion, gathering these documents along with the Delta Property form can significantly enhance the chances of a successful claim. Each piece of documentation plays a vital role in verifying the claim and expediting the recovery process for lost luggage.
The Delta Property form shares similarities with the baggage claim form used by many airlines. Like the Delta form, this document is designed to help travelers report lost luggage. It typically requires the passenger to provide personal information, details about the flight, and specifics about the missing baggage. Both forms emphasize the importance of submitting the claim promptly and often include a list of required documentation, such as ticket receipts and proof of ownership. This ensures that the airline can efficiently process the claim and work towards locating the lost items.
Another document that resembles the Delta Property form is the insurance claim form for lost personal property. This form is used to report items that have been lost or damaged and typically requires detailed descriptions of the items, their value, and any relevant receipts. Much like the Delta form, it often necessitates the submission of supporting documents to validate the claim. Both forms aim to facilitate a smooth claims process, ensuring that the claimant provides all necessary information to expedite resolution.
The lost item report form used by hotels is also similar to the Delta Property form. When guests misplace belongings during their stay, they can fill out this report to notify hotel staff. Similar to the Delta form, it collects personal details, a description of the lost item, and the circumstances surrounding the loss. Both forms serve as official documentation to track and recover lost property, highlighting the importance of accurate and timely reporting.
The police report for lost property bears resemblance to the Delta Property form as well. When individuals report stolen or lost items, they fill out a police report that details the circumstances of the loss. This document requires a thorough description of the lost item, much like the Delta form, which asks for specifics about the luggage and its contents. Both forms are essential for initiating investigations and can be used as supporting documentation for insurance claims or other recovery processes.
Lastly, the warranty claim form for lost or damaged goods is akin to the Delta Property form. When consumers seek to claim warranty services, they often need to provide details about the product, purchase date, and any supporting documentation, such as receipts. This mirrors the Delta form's requirement for proof of ownership and purchase receipts for lost luggage. Both forms aim to ensure that the claimant provides sufficient information for a successful resolution of their claim.
When filling out the Delta Property form, it's essential to follow specific guidelines to ensure your claim is processed smoothly. Here’s a list of what you should and shouldn't do:
Following these steps will help facilitate the processing of your claim and increase the likelihood of a successful recovery of your property.
Many travelers believe they should fill out the claim form as soon as they notice their luggage is missing. However, the form should only be completed after a waiting period of five days. Delta encourages passengers to first allow some time for their luggage to be located and returned.
It is a common misconception that Delta is responsible for all lost items. In fact, certain valuable items, such as money, jewelry, and electronics, are explicitly excluded from liability. Understanding what is covered is essential to avoid disappointment during the claims process.
While it is true that you have 21 days to submit the form, it must be postmarked within that timeframe from the date of loss. Failing to meet this deadline can result in denial of your claim, which is why prompt action is crucial.
Some travelers think they can claim items without providing any documentation. However, for items valued at $250 or more, proof of ownership is required. This can include receipts or other documentation. Providing accurate information helps in the successful resolution of the claim.
When filling out and using the Delta Property form, consider the following key takeaways: